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Customer Reviews

Based on 6389 reviews
82%
(5249)
10%
(667)
6%
(389)
0%
(20)
1%
(64)
S
Steve Nightingale
Superb customer service

I purchsed a white shirt which arrived promtly and neatly packaged. However, on inspection the front of the shirt had some threads of cotton trailing from it.
I contacted Tailored Athlete by email to let them know and added a few images of the issue.
I received a very quick response in which they apologised for the issue and promptly sent me a replacement shirt.
The shirt arrived in perfect condition and I am more than happy with the garment and the fantastic customer service that I received.
Will definitely buy from them again.

Hi Steve,

Thank you for this fantastic review, we are so pleased with how happy you are with your new shirt.

We have some great plans to improve our range this year but we would love to still hear from you on what you would like to see in the future.

Please do not hesitate to contact our Customer Support Team - support@tailoredathlete.com if you have any ideas or thoughts, we would love to hear from you!

Sarah
Store Assistant

L
Lee Gommel
Outstanding look

Being a retired Marine and maintaining my physical fitness, finding shirts that fit like my uniform giving me that Marine “squared away” appearance is great!

Hi Lee,

Thank you for this fantastic review, we are so pleased with how happy you are with your new shirt.

We have some great plans to improve our range this year but we would love to still hear from you on what you would like to see in the future.

Please do not hesitate to contact our Customer Support Team - support@tailoredathlete.com if you have any ideas or thoughts, we would love to hear from you!

Sarah
Store Assistant

M
Marcus
As good as ever, but ...

...one thing I found a bit confusing in the marketing was the descriptors for the two blue shirts I ordered.

I took a gamble and it paid off that they were indeed different, based on the colours, which are clearly different in the pictures.
(you call both “Navy” and yet they are clearly different shades of blue!)

However, the wording in different places is not consistent:

The wording in the email/on the site is the same, which threw me off. ("Dress Shirt”)
The wording on the received packages is different:

one says: Essential Dress Shirt
one says: Dress Shirt

then on the shirts themselves, inside - both say “Essential Dress Shirt"!
It’s all a bit mixed up and confusing :)

Hi Marcus,

Thank you for taking the time to leave us this feedback.

We’re sorry for the confusion caused by the difference in product naming and hope you will accept our sincerest apologies. We’re committed to providing great customer experience and appreciate you highlighting this.

We recently renamed our products and the new names are as they appear on our website. However, we still have a couple of batches in stock with the tags bearing the previous product names.

With that said, I would like to assure you that the Muscle Fit Dress Shirt and the Essential Dress Shirt are still one and the same product.

Please contact our Customer Support Team - support@tailoredathlete.com if you have any questions, well be happy to assist.

We value our customers’ opinions and would like to thank you for bringing this to our attention.

Harriet
Store Assistant

J
James Zillweger
Premium Athletic t-shirt

Great fit and soft!

Hi James,

Thank you for this fantastic review, we are so pleased with how happy you are with your new Premium Athletic Fit T-Shirt in Wood Rose.

We have some great plans to improve our range this year but we would love to still hear from you on what you would like to see in the future.

Please do not hesitate to contact our Customer Support Team - support@tailoredathlete.com if you have any ideas or thoughts, we would love to hear from you!

Harriet
Store Assistant

n
nate

This is the best fitting shirt. Love it. Had an issue with the first one. But the customer
Services fixed it beyond my satisfaction. Thank you

Hi Nate,

We’re so pleased to hear how happy you are with your new Muscle Fit Dress Shirt in Black, thank you for taking the time to leave us this wonderful review.

Please do not hesitate to contact our Customer Support Team if you have any questions or need any assistance, always here to help!

Harriet
Store Assistant

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