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Customer Reviews

Based on 9622 reviews
84%
(8116)
9%
(887)
5%
(492)
0%
(30)
1%
(97)
R
Roy Boyer
I’m a large and ordered an xl and it’s skin tight

I ordered the next size up and it’s to tight. I sent an email to their customer service and they said I’d have to pay to send it back as they do not offer prepaid return labels. I found this to be unsatisfactory

Hi Roy,

Thank you for taking the time to share your feedback.

We’re so sorry that your experience did not match your expectations. We'll make sure to pass your comments over to our management team who are continuously working to improve our customer's shopping experience.

Please do not hesitate to contact our Customer Support Team - support@tailoredathlete.com if you have any  further questions or need any assistance, always here to help.

Joshua,
Store Assistant

A
Admand Wong
Wasted time.

I usually wear medium and suggested I size up. But when I got the shirts in L, it’s too big. I wasted time and shipping to return and exchange for M. That I still have to wait and see.

Hi Admand,

We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience to our Customer Support Team - support@tailoredathlete.com

Joshua,
Store Assistant

T
Ty Devos
not as expected

the shirt is very thick and although i ordered in a size up it is still very tight.

Hi Ty,

We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience to our Customer Support Team - support@tailoredathlete.com

Joshua,
Store Assistant

S
Steve Nightingale
Superb customer service

I purchsed a white shirt which arrived promtly and neatly packaged. However, on inspection the front of the shirt had some threads of cotton trailing from it.
I contacted Tailored Athlete by email to let them know and added a few images of the issue.
I received a very quick response in which they apologised for the issue and promptly sent me a replacement shirt.
The shirt arrived in perfect condition and I am more than happy with the garment and the fantastic customer service that I received.
Will definitely buy from them again.

Hi Steve,

Thank you for this fantastic review, we are so pleased with how happy you are with your new shirt.

We have some great plans to improve our range this year but we would love to still hear from you on what you would like to see in the future.

Please do not hesitate to contact our Customer Support Team - support@tailoredathlete.com if you have any ideas or thoughts, we would love to hear from you!

Sarah
Store Assistant

L
Lee Gommel
Outstanding look

Being a retired Marine and maintaining my physical fitness, finding shirts that fit like my uniform giving me that Marine “squared away” appearance is great!

Hi Lee,

Thank you for this fantastic review, we are so pleased with how happy you are with your new shirt.

We have some great plans to improve our range this year but we would love to still hear from you on what you would like to see in the future.

Please do not hesitate to contact our Customer Support Team - support@tailoredathlete.com if you have any ideas or thoughts, we would love to hear from you!

Sarah
Store Assistant

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