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Customer Reviews

Based on 1585 reviews
78%
(1230)
11%
(180)
7%
(118)
1%
(18)
2%
(39)
J
Julian

The order never arrived! The carrier that the company used , fail miserably to deliver a package.
Disappointing

Hi Julian,

We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Please contact our Customer Support Team when convenient, we’re looking forward to a positive resolve.

Sarah
Store Assistant

C
CRod
Great fit! A little long.

Great fit and comfortable! Orderee a size small and the only complaint is that the length is more like a 30in instead of a 28in

Hi CRod,

Thank you for this fantastic review, we are so pleased with how happy you are with your new Everyday Tech Pants in Olive.

We have some great plans to improve our range this year but we would love to still hear from you on what you would like to see in the future.

Please do not hesitate to contact our Customer Support Team - support@tailoredathlete.com if you have any ideas or thoughts, we would love to hear from you!

Jane,
Store Assistant.

R
Ray

Terrible quality product. Received them and tried several times to get a refund but ZERO response from seller.

Hi Ray,

Thanks for getting in touch and supporting TAILORED ATHLETE.

Sorry to hear you're not completely satisfied with your order. Please visit our returns portal to set up a return and make sure the order number you enter starts with 'TAUS' followed by your order number (i.e TAUS12345).

If you need any further support with this, please do not hesitate to contact us and we’ll be happy to help.

Joshua,
Store Assistant

J
Joan

Great Pants

Hi Joan,

We’re so pleased to hear how happy you are with your new pants thank you for taking the time to leave us this wonderful review.

Please do not hesitate to contact our Customer Support Team if you have any questions or need any assistance, always here to help!

Joshua
Store Assistant

C
Chris

Bobbled on first day of wearing. Emailed CS twice, asking for an exchange. No reply. Terrible customer service and a disappointing product. Expected much better after seeing the trust pilot reviews.

Hi Chris,

We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Please contact our Customer Support Team when convenient, we’re looking forward to a positive resolve.

Sarah
Store Assistant

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