Tailored Athlete Reviews

Hi James,

Thank you for the great review, really glad you're happy with the Tech Pants.

Enjoy them!

Best,
Jelena
Store Assistant

Hi David,

Thanks for taking the time to leave this feedback, and I'm sorry to hear the last order didn't live up to what you've come to expect from us. That's honestly not what we want you and your friends to experience.

We haven't lowered our quality standards, but I'd like to look into your specific order to understand what went wrong. Could you let us know the order number, or reply to this email with a few photos of the item in question? I want to make sure we get this right for you.

Best,
Jelena
Store Assistant

Hi Joseph,

I'm really sorry to hear about this, and even more sorry that you were left chasing us with no response. That's not the standard of support we hold ourselves to, and I completely understand the frustration.

I'd like to sort this out properly for you now. Could you reply with your order number so I can arrange the size exchange directly? I'll make sure this gets handled and followed through this time.

Best,
Jelena
Store Assistant

Hi Antoine,

Thanks for flagging this, and I'm sorry to hear the jeans you received don't match what you ordered, that's definitely not right.

Could you send over your order number along with a couple of photos of the labels/items you received? I'll get this looked into straight away and sorted with a return or replacement.

Best,
Jelena
Store Assistant

Hi Sean,

We are thrilled to have you as part of the TAILORED ATHLETE community!

Thank you for sharing your kind words with us; it means the world to us and to our entire team!

Please do not hesitate to contact our Customer Support Team if you have any questions or need any assistance; we are always here to help.

Jane,
Store Assistant.

Hi Sean,

We’re so pleased to hear how happy you are with your new Essential Training Top in Sand. Thank you for taking the time to leave us this wonderful review.

Please do not hesitate to contact our Customer Support Team if you have any questions or need any assistance; we're always here to help!

Jane,
Store Assistant.

Hi Sean,

We are happy to hear you had a positive experience with us! We value your input and encourage you to let us know if you have any questions or require any assistance in the future.

Please contact our Customer Support Team if you ever need any help, always here for our athletes!

Jane,
Store Assistant.

Hi Kevin,

Thank you so much for the great review, we're really glad this one hit the mark.

We hope to see you back again soon.

Best,
Jelena
Store Assistant

Hi Damion,

Thank you so much for the kind words, it's great to hear the Steel Blue Dress Shirt fits your shape so well.

Looking forward to having you back for more.

Best,
Jelena
Store Assistant

Hi Damion,

Thanks again for the great feedback, really glad the White Dress Shirt was another perfect fit.

We'll be here when you're ready to shop again!

Best,
Jelena
Store Assistant

Hi Damion,

Thank you for another brilliant review, glad the Signature Shirt in Mid Blue fit you just as well.

Really appreciate you sharing your experience with us.

Best,
Jelena
Store Assistant

Hi Damion,

Thanks for the feedback, glad to hear the shipping was fast for you.

We'll keep working to keep it that way.

Best,
Jelena
Store Assistant

Hi Damion,

Thank you again, really pleased the Signature Shirt 2.0 in Grey fit so well too.

Thanks for being such a loyal customer, we look forward to your next order.

Best,
Jelena
Store Assistant

Hi Ian,

Thanks for the review, glad to hear the polo fits great.

Enjoy wearing it!

Best,
Jelena
Store Assistant

Hi Ian,

Thanks for the feedback, glad the fit was spot on, but sorry to hear it hasn't washed well.

Could you let us know how you've been washing it? We'd like to check this against our care instructions and make sure you're getting the best out of it.

Best,
Jelena
Store Assistant

Hi Ian,

Thanks for the review, really glad the bomber jacket fits great.

Hope you get good use out of it this season.

Best,
Jelena
Store Assistant

Hi Kim,

We’re so pleased to hear how happy you are with your new Athletic Fit Polo Shirt in Black.

Thank you for taking the time to leave us this wonderful review.

Please do not hesitate to contact our Customer Support Team if you have any questions or need any assistance; we're always here to help!

Jane,
Store Assistant.

Hi Lloyd,

Thank you so much for the detailed feedback! We're thrilled to hear the Large gave you that perfect fit through the arms, and that the quality lived up to expectations.

Really appreciate the support!

Best,
Jelena
Store Assistant

Hi Colin,

Thank you for this fantastic review, we are so pleased with how happy you are with your new Smart Chino Side Adjuster Shorts in Navy.

We have some great plans to improve our range this year, but we would love to still hear from you on what you would like to see in the future.

Please do not hesitate to contact our Customer Support Team if you have any ideas or thoughts; we would love to hear from you!

Hi Thomas,

We’re so sorry that your experience did not match your expectations.

Please help us to improve by providing more information about your experience to our Customer Support Team.

Hi Anthony,

Thank you so much for the fantastic feedback! We're thrilled the fit and quality lived up to expectations, and we can't wait to welcome you back for more.

Best,
Jelena
Store Assistant

Hi Tyler,

Thank you for taking the time to share your feedback, and we're sorry to hear the shirt didn't meet your expectations.

We work hard to make sure our product photography reflects the true look and feel of our garments, so we'd love to look into this further. Could you let us know which specific concerns you had with the material, and whether you'd like to arrange a return or exchange?

Best,
Jelena
Store Assistant